SP
Shenna P

1 reviews | Active since Jun 2018

13 Sept 2019, 12:12

pathetic customer service

I have cancelled my medical aid 3 months ago and I am told that my savings will only be paid out in January . That is so ridiculous. It is not fair that I have to wait so long .

0
Replies (1)
Medscheme
Medscheme's reply13 Sept 2019, 13:37
Official
Good day Shenna

Thank you for submitting a comment to us through Hello Peter.
 
This is to confirm that we have received your comment and that we are currently investigating this matter.
 
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
Kind regards
Medscheme Team