JJ
Johan J

1 reviews | Active since Mar 2024

08 Mar 2024, 11:14

No value for money

Not helpful at all, after getting a motivation letter from the doctor to state my serious health condition to cover all the blood tests that have been conducted to determine the the direct cause, they said my benefit for the year was depleted and that they don’t have money to cover the additional costs which does not even exceed R4700. So according to me if a medical aid company does not have R4700 to add on top of your benefit after not even considering the motivation letter from the doctor they most definitely does not have your best interest at heart. Wish I could take away the 1 star they force me to give.

0
Replies (1)
Medscheme
Medscheme's reply11 Mar 2024, 09:26
Official
Good day Johan

Please note that we have not received all the required details in order to commence an investigation into the matter. 
 
We kindly ask that you provide us with your membership number, as well as the name of the Scheme in order to access your profile.
 
Your query will be attended upon receipt of the necessary information.
 
Kind regards,

 Medscheme Team