ST
Stanford T
1 reviews | Active since May 2025
14 May 2025, 16:10
Mr
I recently retired with medical aid from Sasol c/n, :***)now my name is stanford tsoaeli,(id :***),sasmedscheme number:*** ,the medscheme says I owe money ,however when I call company HR,they find money deducted from my last payslip, it never reached the medscheme,no one from either medscheme or Sasol HR can tell where it vanished,please help,I am sent from Pilar to post,regards,Stanford
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Replies (2)
Medscheme's replyOfficial
15 May 2025, 11:51Good day,
We hereby acknowledge receipt of your enquiry and herewith assurance that our team is investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the progress/outcome of the investigation.
Kind regards,
Medscheme Team.
We hereby acknowledge receipt of your enquiry and herewith assurance that our team is investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the progress/outcome of the investigation.
Kind regards,
Medscheme Team.
Best regards,
Medscheme's reply15 May 2025, 11:51
Official
Good day,
We hereby acknowledge receipt of your enquiry and herewith assurance that our team is investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the progress/outcome of the investigation.
Kind regards,
Medscheme Team.
We hereby acknowledge receipt of your enquiry and herewith assurance that our team is investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the progress/outcome of the investigation.
Kind regards,
Medscheme Team.
Best regards,
Medscheme's replyOfficial
20 May 2025, 09:32Dear Mr Stanford Tsoaeli,
Thank you for your enquiry.
We have a logged a request with our Finance Department to investigate their records for Sasolmed,unfortunely they could not allocate or confirm that any payments were received or allocated for yourself. Kindly refer your enquiry to your current administrator,
Kind regards,
Medscheme Team.
Thank you for your enquiry.
We have a logged a request with our Finance Department to investigate their records for Sasolmed,unfortunely they could not allocate or confirm that any payments were received or allocated for yourself. Kindly refer your enquiry to your current administrator,
Kind regards,
Medscheme Team.
Best regards,
Medscheme's reply20 May 2025, 09:32
Official
Dear Mr Stanford Tsoaeli,
Thank you for your enquiry.
We have a logged a request with our Finance Department to investigate their records for Sasolmed,unfortunely they could not allocate or confirm that any payments were received or allocated for yourself. Kindly refer your enquiry to your current administrator,
Kind regards,
Medscheme Team.
Thank you for your enquiry.
We have a logged a request with our Finance Department to investigate their records for Sasolmed,unfortunely they could not allocate or confirm that any payments were received or allocated for yourself. Kindly refer your enquiry to your current administrator,
Kind regards,
Medscheme Team.
Best regards,