LC
Leon C

1 reviews | Active since Sept 2013

18 Oct 2018, 16:37

Member ***

I contacted Medscheme (Fedhealth) with regards to unclaimed funds member ********** 865. Jun 17,19,26 July 2,4,9,11,12,16,17,19,23,25,26,31

Every request for documentation was met. However on the 2nd of August I received a complete new set of documents to be filled out and submitted. I feel that I have comp**** with every request. The rules cant keep changing.

I need my refund with the current documentation submitted.

0
Replies (2)
Medscheme
Medscheme's reply19 Oct 2018, 08:38
Official

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme Team

LC
Leon C's update04 Nov 2018, 13:56
Reviewer Update
I have not been contacted by anyone. My email and phone number is on my correspondence.