EB
Elizma B

1 reviews | Active since May 2014

07 Jun 2018, 12:05

Medscheme Giant must bend a knee

I work at a Medical Practice. Numerous emails from our practice in 2017 for different patients and follow up emails from January 2018 - still no response received. Incorrect authorisations given on endoscopic procedures; Incorrect assessment and payment of accounts; incorrect feedback to patients re shortpayments etc Logging a complaint at the Council for Medical Schemes.

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Replies (1)
Medscheme
Medscheme's reply13 Jun 2018, 11:08
Official

Hi Elizma

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme Team