1 reviews | Active since Jul 2018
medscheme - disappointed in service provider call centre
professional call centre helpline is very confusing, have to call through several times to get to speak to an actual operator and always after a delay. it doesn't matter what time of day I call, I am always kept waiting online (as long as 10 minutes at a time) and seldom get my queries resolved as I am then told to email them. So unbelievably frustrating trying to get anything resolved through medscheme.
Good day Diane
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Good day Diane
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team