MM
Michael M
1 reviews | Active since Apr 2024
15 Apr 2025, 19:58
Medscheme are BIG ****mers
Despite having taken Medscheme membership 6 months ago, I still have not received my medical aid card - neither the physical nor the e-card. Their app returns the message "We couldn't find an existing account for this member" despite my continuous payment. I've sent them countless emails and made countless calls for the past 6 months to no avail. I have to pay cash for consultation despite having a so-called medical aid! Medscheme are top notch ****mers!!!!!
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Replies (2)
Medscheme's replyOfficial
29 Apr 2025, 11:23Good day Mr Michael Mathabela
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter will be attended to kindly expect a call back from our team.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter will be attended to kindly expect a call back from our team.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Medscheme's reply29 Apr 2025, 11:23
Official
Good day Mr Michael Mathabela
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter will be attended to kindly expect a call back from our team.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter will be attended to kindly expect a call back from our team.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Medscheme's replyOfficial
29 Apr 2025, 14:00Good day Mr Michael Mathabela
We have made several unsuccessful attempts to telephonically reach you on your cellphone number.
In order for provide further assistance kindly provide us with more information etc. Membership number and or Medical Aid Scheme name.
Thank you and regards,
Medscheme Team
We have made several unsuccessful attempts to telephonically reach you on your cellphone number.
In order for provide further assistance kindly provide us with more information etc. Membership number and or Medical Aid Scheme name.
Thank you and regards,
Medscheme Team
Medscheme's reply29 Apr 2025, 14:00
Official
Good day Mr Michael Mathabela
We have made several unsuccessful attempts to telephonically reach you on your cellphone number.
In order for provide further assistance kindly provide us with more information etc. Membership number and or Medical Aid Scheme name.
Thank you and regards,
Medscheme Team
We have made several unsuccessful attempts to telephonically reach you on your cellphone number.
In order for provide further assistance kindly provide us with more information etc. Membership number and or Medical Aid Scheme name.
Thank you and regards,
Medscheme Team