ES
Eddie S
1 reviews | Active since May 2021
02 Aug 2021, 10:47
Meds three
I have previously logged a complaint about the account for Dr PE Sareli dated 15/07/2021. To date nothing received from Monique Evans. The one for Dr PE Sareli for 25/06/2021 is sorted In terms of the email received I have a short fall of R607.00 as I understand it for the so called payment for 15/07/2021 This is becoming a nightmare
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Replies (2)
Medscheme's replyOfficial
26 Aug 2021, 11:07Hello Eddie De Souza, We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the outcome of the investigation. Kind regards,
Medscheme Team
Medscheme Team
Best regards,
Medscheme's reply26 Aug 2021, 11:07
Official
Hello Eddie De Souza, We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution. A consultant will be in touch with you shortly to discuss the outcome of the investigation. Kind regards,
Medscheme Team
Medscheme Team
Best regards,
Medscheme's replyOfficial
30 Aug 2021, 08:45Hello Eddie De Souza,
According to the telephonic discussion with our consultant, we hereby confirm that your enquiry has been addressed and the matter has been resolved.
As Medscheme we strive to give the best customer service to our clients, and appreciate when valued customers provide us with their honest feedback.
We apologise for any inconvenience caused to you.
Kind regards,
Medscheme Team
According to the telephonic discussion with our consultant, we hereby confirm that your enquiry has been addressed and the matter has been resolved.
As Medscheme we strive to give the best customer service to our clients, and appreciate when valued customers provide us with their honest feedback.
We apologise for any inconvenience caused to you.
Kind regards,
Medscheme Team
Best regards,
Medscheme's reply30 Aug 2021, 08:45
Official
Hello Eddie De Souza,
According to the telephonic discussion with our consultant, we hereby confirm that your enquiry has been addressed and the matter has been resolved.
As Medscheme we strive to give the best customer service to our clients, and appreciate when valued customers provide us with their honest feedback.
We apologise for any inconvenience caused to you.
Kind regards,
Medscheme Team
According to the telephonic discussion with our consultant, we hereby confirm that your enquiry has been addressed and the matter has been resolved.
As Medscheme we strive to give the best customer service to our clients, and appreciate when valued customers provide us with their honest feedback.
We apologise for any inconvenience caused to you.
Kind regards,
Medscheme Team
Best regards,