SB
SHAWN B

1 reviews | Active since Jun 2015

21 Apr 2016, 06:41

INCORRECT DEBIT ORDER CHAOS

I am a member of polmed with polmed no ***1.Since jan 2016 i have had incorrect amounts taken from my bank account.I am medically retired and am paying R882 per month.Amounts deducted ranges from R2700 to the last debit order of R5470.<br> <br> Can someone please assist and sort out the mess and tell me:<br> 1)What is the amount that i am suppose to pay?<br> 2)Do i owe polmed any money and is my membership fees up to date<br> 3)What is the amount that will go off at the end of april via debit order?<br> 4)I am still waiting for my new polmed membership card. <br> <br> Please assist me as i am getting different feedback from your call centre.<br> Contact no:***<br> <br> Thank you<br> Mr S Bovey

0
Replies (1)
Medscheme
Medscheme's reply30 Jun 2016, 13:24
Official

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme team

Hello boyey1,