CS
Charles S

1 reviews | Active since May 2011

30 Sept 2016, 13:01

Incompetence beyond the call of duty

<p>This company is the most *********** company in the world.</p> <p>They keep suspending my membership to my GEMS medical aid because they can't get their accounting correct.</p> <p>Gems used to be No1 in South Africa until they handed the administration dutie over to this company.</p> <p>Don't expect service or any feedback. Don't expect apologies or any explanations. </p> <p>It's no wonder that there are reports of GEMS being bankcrupt with this company involved anything other than service is possible.</p> <p>I bet that they don't even respond to Hello Peter complaints.</p> <p>It's frightening that this company can hold members of medical aids to ransom and prevent the members form getting their chronic medication</p>

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Replies (1)
Medscheme
Medscheme's reply03 Oct 2016, 14:51
Official

Good day Charles

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

Your complaint will be dealt with promptly.

Kind regards
Medscheme Team