TK
Tebogo K
1 reviews | Active since Jun 2025
20 Jun 2025, 11:25
Health care provider
I spoke to one of the consultant Yvonne in the healthcare provider centre.I was trying to get assistance for one of our patient regarding her medical aid,well i was still trying to explain to her,she just hung up the phone on my ear without hearing what i want.
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Replies (2)
Medscheme's replyOfficial
24 Jun 2025, 12:04Good day Tebogo Kekana
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to, and further feedback will be provided in due course.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to, and further feedback will be provided in due course.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Medscheme's reply24 Jun 2025, 12:04
Official
Good day Tebogo Kekana
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to, and further feedback will be provided in due course.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to, and further feedback will be provided in due course.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologies for any inconvenience caused to you.
Thank you and regards,
Medscheme Team
Medscheme's replyOfficial
27 Jun 2025, 15:31Dear Tebogo Kekana
Kindly be advised that Health Care Professional Contact Centre tried numerous times to reach out to you telephonically and were unsuccessful. Please contact the Health Care Processional Contact Centre for further assistance on *** alternatively you can email ***
Thank you and regards,
Medscheme Team
Kindly be advised that Health Care Professional Contact Centre tried numerous times to reach out to you telephonically and were unsuccessful. Please contact the Health Care Processional Contact Centre for further assistance on *** alternatively you can email ***
Thank you and regards,
Medscheme Team
Medscheme's reply27 Jun 2025, 15:31
Official
Dear Tebogo Kekana
Kindly be advised that Health Care Professional Contact Centre tried numerous times to reach out to you telephonically and were unsuccessful. Please contact the Health Care Processional Contact Centre for further assistance on *** alternatively you can email ***
Thank you and regards,
Medscheme Team
Kindly be advised that Health Care Professional Contact Centre tried numerous times to reach out to you telephonically and were unsuccessful. Please contact the Health Care Processional Contact Centre for further assistance on *** alternatively you can email ***
Thank you and regards,
Medscheme Team