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ntokozonkonyane N

1 reviews | Active since Oct 2016

13 Jan 2023, 12:41

Going beyond the call of duty to assist

I submitted an application on behalf of a member on the 17th of December 2022, i have been fighting for this membership to be activated since then, being sent back and forth with no progress, only when i spoke to Christopher Govender from the membership depart, all in one call got this member sorted and today the membership is with underwriting, with query no: 120123QGSV52

thank you for your patients with me and taking the time to actually coming back to me when you promised to do so, because of you, i still have faith in membership as a broker

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Replies (1)
Medscheme
Medscheme's reply07 Feb 2023, 12:00
Official
Hello Ntokozo, 

Thank you very much for taking the time to post this positive feedback on your experience with us. 
 
 Our aim is to provide excellent customer service at all times and your feedback is encouraging. 
 
 Kind regards,

 Medscheme Team