PB
Pauline B
1 reviews | Active since Dec 2022
12 Jun 2023, 12:01
GEMS Medscheme
GEMS The customer service cannot be called that as it non existing. 30 minutes & transferred all over the place cannot get an answer on a simple query. Last week 46 mins trying to get a simple answer on another query. Can't believe this is how you run an administrative company.
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Medscheme's replyOfficial
19 Jun 2023, 09:50Hello Pauline Barnack,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
Best regards,
Medscheme's reply19 Jun 2023, 09:50
Official
Hello Pauline Barnack,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
Best regards,