tN
thokozani N

1 reviews | Active since Mar 2015

18 Mar 2015, 16:46

excellent service

I would like to thank a lady who goes by the name of Mpho Orrai, who works for Medscheme in florida.<br> <br> that lady really knows how to work with clients. anything that you don't understand, she explains it in a way that one would understand and she never hangs up the phone until you are satisfied with the results. I have been having problems with my Medical scheme but ever since I been in contact with her, everything makes sense. from explaining statements, down to network doctors and where to find them. <br> <br> thank you Mpho, you are really a life saver.

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Replies (1)
Medscheme
Medscheme's reply19 Mar 2015, 12:01
Official
Hello tkapproved,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Medscheme team