TP
Tobeka P

1 reviews | Active since Aug 2017

19 May 2023, 10:39

Excellent service

As a first time service provider submitting her own claims I was impressed with the level of professionalism and support received from Medscheme. The process of updating one’s banking details was outlined clearly and communicated effectively by the customer service team. Lwazi Dube and his Durban team at the Durban office were exceptionally pleasant and professional in assisting me. This kind of service deserves recognition. Thank you

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Replies (1)
Medscheme
Medscheme's reply15 Jun 2023, 10:37
Official
Hello Tobeka Pamla,
Thank you very much for taking the time to post this positive feedback on your experience with us. 
 
 Our aim is to provide excellent customer service at all times and your feedback is encouraging. 
 
 Kind regards,
 Medscheme Team