YG
Yasaar G

1 reviews | Active since Apr 2016

21 Apr 2016, 10:43

Disgusting service

I contacted the medical aid to get authorisation for a small dental procedure. The last communication I received from them was almost two months ago. To date no-one has bothered to contact me with any feedback , and yet my premium goes off every month without any hassles. Your service is appalling and makes me sick to my stomach! I wonder if I could claim for service induced nausea!?

0
Replies (2)
Medscheme
Medscheme's reply07 Jun 2016, 20:18
Official

Hello Mrs Goliath,

Thank you for submitting a comment to us through Hello Peter.

Kindly provide your medical aid number, ID number and the name of your medical aid so that we can investigate your query.

Kind regards
Medscheme team

Medscheme
Medscheme's reply20 Jul 2016, 09:07
Official

Hello Mrs Goliath

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme team