Disgusted

November 2015- My son went in for an emergency operation @ the Union Hospital in Alberton. The ENT that did the operation Dr Capon was the Dr on call @the time. I did not have a choice but to take the Dr that's on call. The Dr charged 217% rates which I wasn't aware of, I received bills I was liable for. I paid the Dr R6234.58 this was not my fault, the medical aid short paid the anaesthetist after numerous calls they paid them, I have been on the phone with the medical aid since Jan 2016 I do not get an answer. I need to know when will this be sorted out;Ref170216QMDVBD, Ref100316QNFT1W,010216QLM5T9,spoke to Xolani on the 26/01/16,Ref22016Q1786W,190116QL1HY6 all these references no HELP, I need this sorted or I will ref to the medical aid board.