SP
Samantha P
1 reviews | Active since Feb 2018
02 Dec 2019, 09:24
Declined on what ethical standard
I am disgusted. I am in need of an MRI and even though the facility is available, I don't meet the requirements according to a Dr Kala! I want the MRI approved with no co payment, and I need this resolved ASAP. I am disgusted. I sent an email to the medical aid on Saturday without any feedback. Nedgroup Savings plan
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Replies (2)
Medscheme's replyOfficial
03 Dec 2019, 10:29Good Day Samantha
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Medscheme's reply03 Dec 2019, 10:29
Official
Good Day Samantha
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Medscheme's replyOfficial
03 Dec 2019, 12:39Dear Samantha Thank you for submitting a comment to us through Hello Peter. According to the feedback with our representative, we hereby confirm that your concern has been addressed and telephonic feedback was provided to you. This matter has now been resolved. We apologise for any inconvenience caused to you. Thanks and regards, Medscheme Team
Medscheme's reply03 Dec 2019, 12:39
Official
Dear Samantha Thank you for submitting a comment to us through Hello Peter. According to the feedback with our representative, we hereby confirm that your concern has been addressed and telephonic feedback was provided to you. This matter has now been resolved. We apologise for any inconvenience caused to you. Thanks and regards, Medscheme Team