1 reviews | Active since Feb 2019
COVID VACCINE - Medscheme inefficient, disorganised, & Senior Manager has an appalling attitude
My vaccine (60+ #2) was booked via EVDS at Medscheme Florida. I was given a time slot. My wife also booked her time slot on the MEDSCHEME SYSTEM on the same afternoon.
The outcome? Nothing.
On arrival, we found that Medscheme was accepting all walk-ins and were not giving preference to any EVDS bookings. Because of the queue lengths, we did not get close to getting vaccinated.
We spoke to the Manager in charge of the vaccinations and then to the Senior Manager on site. The latter was abrupt, rude and ill-mannered.
More disturbing was what she stated:
1. She asked us what we expected from them "AS WE ARE NOT MEDSCHEME MEMBERS". 2. She stated the fact that EVDS has booked us for the slots and the fact my wife had a booked slot on the Medscheme system as well "MEANT NOTHING AS IT IS THE FAULT OF EVDS". 3. She stated, "EVDS does not work". 4. When asked why the Medscheme Booking also did not work she said they only "HAD IT BECAUSE OF EVDS" and repeated that "EVDS DOES NOT WORK".
She then turned to other members of the public and said "WHAT DO THESE PEOPLE EXPECT WHEN THEY ARE NOT MEMBERS OF MEDSCHEME?".
Well done Medscheme on the calibre of both your staff and your organisation, as well as on having a worthless dysfunctional COVID website. Clearly, you don't care
I would be interested to hear an explanation from a RESPONSIBLE SENIOR MEDSCHEME Manager (my mobile number is attached)...
I have just checked their COVID-19 website and this is an utter lie. As of 16/07/2021 16h44 there is no such notification.
I have just checked their COVID-19 website and this is an utter lie. As of 16/07/2021 16h44 there is no such notification.
Medscheme - you have my contact number. You just don't care, do you? This really smacks of arrogance.
I would suggest to anyone considering using Medscheme reconsider, as an organization is only as good as their Managers (and responses to issues).
Medscheme - I will continue to spread the word about your Management via other Social Media Channels and the press.
Medscheme - you have my contact number. You just don't care, do you? This really smacks of arrogance.
I would suggest to anyone considering using Medscheme reconsider, as an organization is only as good as their Managers (and responses to issues).
Medscheme - I will continue to spread the word about your Management via other Social Media Channels and the press.
Medscheme Team
Medscheme Team