1 reviews | Active since May 2016

07 Oct 2016, 14:21

Chronic Medication

<p>This is not the 1st time I have queried this and probably will not be the last. Our entire family is on chronic medication and were enrolled in the programs before you took over POLMED in January. It is now October and our medical aid is depleted. My husband had to pay for my chronic meds in cash today, AGAIN. You have to reconcile our account and allocate the meds to the chronic portion as it should be.</p> <p> </p> <p>This is not right!</p> <p> </p>

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Replies (1)
Medscheme
Medscheme's reply10 Oct 2016, 11:12
Official

Good day Suzanne

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme Team

Best regards,