Brenda Liebenberg respect your Job

I am highly disappointed I sent an email to Medscheme payroll to obtain my UI-19 form, however to my surprise I received someone else’s UI-19 form.

In the initial email I had clearly provided my details, so why was someone else’s information sent to me? Brenda Liebenberg, firstly your lack of customer service is appalling. An email was sent to you at 10am and you decide to reply at 16:00 when it’s your time to knock off... I spent two hours with a 2 month old baby at the labour offices cause you are not only lazy, ***********, but because you do not have customer service s****s... You had stated after a telephonic conversation that you would send the email immediately, but did not do so... I want answers...

unfortunately, I am someone who values customer service, focus and centricity and I will not be treated like this by someone who is employed by Medscheme for certain tasks, duties and roles, but refuses to perform them...

I’m going to keep complaining about you so that companies out there know about the type of service you provide and I’m going to bring it to the attention of the key executives and board members of Medscheme Lmtd and AfroCentric Investment Corporation Lmtd. You are merely employed by the company, RESPECT your job and respect the people you come across... we owe you absolutely nothing... you are not doing us any favours. I am still waiting for the correct UI-19 with a stamp on it, thanks.