MT
Mosenogi T

1 reviews | Active since Jul 2012

14 Sept 2016, 10:19

Bonitas is the best medical aid

<p>Im in hospital now waiting to be operated on. I had problems with preauthorisation. I want to say thank you to the brilliant Bonitas preauth staff that assisted me. Candice, Bronwyn and Margaret, thank you for your professionalism and kindness as well as the medical advisors who worked on my case. You have proved once again that I am with a caring medical aid.</p>

0
Replies (2)
MT
Mosenogi T's update14 Sept 2016, 10:23
Reviewer Update

5 stars for superior service

Medscheme
Medscheme's reply14 Sept 2016, 12:09
Official

Dear Mosenogi

Thank you for submitting a comment to us through Hello Peter.

As per the interaction with our representative; we hereby confirm that this matter has been attended to and has/will be resolved shortly.

Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Medscheme Team