lJ
lois J
1 reviews | Active since Jun 2015
30 Jul 2015, 17:13
Best Service
Today I called the call centre and a lady by the name of Lucinda Soman answered with a smile in her voice....I have never spoken to someone that really made me as a financial advisor feel so honoured to be working with such high level of intelligence.Lucinda did not juSt do as was expected of her,but she went the extra mile in ensuring that she's got this and she she will ensure that I get the results I needed.I am amazed that there are still people out there who actually take jobs seriously and knows what servicing is all about....Well done Lucinda proud to have done business with you..Hope to speak to you in the future all the best and keep the flag flying for your company...
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Replies (1)Medscheme's replyOfficial
31 Jul 2015, 10:01Hello Lois1,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Medscheme team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Medscheme team
Medscheme's reply31 Jul 2015, 10:01
Official
Hello Lois1,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Medscheme team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Medscheme team
