PD
Paul D

1 reviews | Active since Jul 2019

11 Jul 2019, 10:31

Bad service medsheme medical aid claim

Busy with a query nearly a month and still not resolve very frustrating contacted them today the person that assisted me today tried her best but could not help as all the case manager was not available SOS don't know what to do anymore

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Replies (1)
Medscheme
Medscheme's reply11 Jul 2019, 15:37
Official
Good day Paul

Thank you for submitting a comment to us through Hello Peter.
 
 This email serves to confirm that we have received your comment.
 
 We, however, need further information, such as:
 

  • Medical aid number
  • Ref number
  • Agent you spoke to
  • ID number

  •  We trust that we will hear from you soon so that your complaint can be dealt with promptly.
     
     Kind regards
     Medscheme Team