BAD SERVICE/ATTITUDE MEDSCHEME

On the afternoon of 09/11/2015 i was put through to a case manager in connection with *** who proceeded to inform me that he had tried calling me 4 times and left a message for me on my cellphone that is programmed to not accept messages????<br> He was then screaming a load of nonsense about not receiving an email to which i rep**** STOP screaming at me i am not your wife.....and he put down the phone in my ear.<br> This after i had sent several emails for authorization of which the hospital part had been done from the same email but not the GALLIUM68 dota-noc scan.<br> <br> After spending R330 during the course of one day on airtime i still had no answer and these scans are booked in advanced and its extremely hard to get a opening. <br> Overall Bonitas has been Great but dealing with Medscheme is intolerable.<br> <br> The Case Manager in question should re-evaluate his position and go find a job in an office were he has no contact with the public.