JM
Jabulani M
1 reviews | Active since Sept 2015
23 Nov 2023, 17:22
Bad service
Communication with between call centers and other departments is by far not corresponding. You claim but pay dates don't appear for a month. Then they say it's sorted. Call centre say nothing sorted. System don't give dates. This is bad.
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Replies (1)
Medscheme's replyOfficial
21 Dec 2023, 09:46Good day Mtsweni
Please note that we have not received all the required details in order to commence an investigation into the matter. We kindly ask that you provide us with your membership number, as well as the name of the Scheme in order to access your profile. Your query will be attended upon receipt of the necessary information. Kind regards,
Medscheme Team
Please note that we have not received all the required details in order to commence an investigation into the matter. We kindly ask that you provide us with your membership number, as well as the name of the Scheme in order to access your profile. Your query will be attended upon receipt of the necessary information. Kind regards,
Medscheme Team
Medscheme's reply21 Dec 2023, 09:46
Official
Good day Mtsweni
Please note that we have not received all the required details in order to commence an investigation into the matter. We kindly ask that you provide us with your membership number, as well as the name of the Scheme in order to access your profile. Your query will be attended upon receipt of the necessary information. Kind regards,
Medscheme Team
Please note that we have not received all the required details in order to commence an investigation into the matter. We kindly ask that you provide us with your membership number, as well as the name of the Scheme in order to access your profile. Your query will be attended upon receipt of the necessary information. Kind regards,
Medscheme Team