PJ
Prince J

1 reviews | Active since Aug 2018

14 Aug 2018, 10:14

BAD SERVICE

I am health care provider, tried numerous times to get my problem resolved but their call centre staff are so *********** . Tried to speak to a consultant but still no help in more than a week. Poor service indeed!!!!!!!!!!!!!!!

0
Replies (1)
Medscheme
Medscheme's reply16 Aug 2018, 11:15
Official

Good day Prince

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

We, however, need further information, such as:

Medical aid number
Ref number
Agent you spoke to
ID number


We trust that we will hear from you soon so that your complaint can be dealt with promptly.

Kind regards
Medscheme Team

Best regards,