1 reviews | Active since Nov 2016

16 Nov 2016, 17:49

Appalling Service

<p>Never in my entire existence have I seen such gross incompetence and lack of customer service as I have experienced in the past month from Medscheme. </p> <p> </p> <p>They wont pay my Dentist for work already done on my teeth. Let alone pick up the phone to call and explain the reasons why, when I called them in the company of my Dentist to sort out the issue, we didn't get any purchase out of it. </p> <p> </p> <p>In the meantime, I can't finish off the final part of my procedure because of this haggling. Everyone's happy when I'm paying my premiums monthly but when it comes to paying out i have to run around like an idiot. </p>

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Replies (1)
Medscheme
Medscheme's reply18 Nov 2016, 08:50
Official

Good day Tafadzwa-aj-chihota

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

We, however, need further information, such as:

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We trust that we will hear from you soon so that your complaint can be dealt with promptly.

Kind regards
Medscheme Team

Best regards,