RP
Ruchell P

1 reviews | Active since Jan 2023

19 Jan 2023, 10:50

Answer your phone

Everytime I phone it takes me about 30min to speak to someone at bonitas, I told reception that the self help options that you choose on the phone does not work. She explained that it's a it problem. That was n a month ago still today I was holding for about 20minutes. Please fix your phones and answer the phones.

0
Replies (1)
Medscheme
Medscheme's reply07 Feb 2023, 12:08
Official
Hello Ruchell, 

We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution. 

A consultant will be in touch with you shortly to discuss the outcome of the investigation.

Kind regards,
Medscheme Team