4TH MONTH AFTER A ROW STILL NOT RESOLVED!!!

Item: Medscheme
Rating: 1
Author: Grant C

Please rectify my account. Me and my family NEVER used an outside network Gp. But still you charge from the out of network Gp. Please rectify. I used R0 this year out of the network Gp. We always used our in network GP at mediclinic Langeberg ridge. Why do I battle every month with the same issue. Grant Cilliers

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Replies (1)

Medscheme's replyOfficial

07 Jun 2019, 08:59

Good day Grant

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

We, however, need further information, such as:

Medical aid number
Ref number
Agent you spoke to
ID number
We trust that we will hear from you soon so that your complaint can be dealt with promptly.

Kind regards
Medscheme Team

Medscheme's reply07 Jun 2019, 08:59

Official

Good day Grant

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

We, however, need further information, such as:

Medical aid number
Ref number
Agent you spoke to
ID number
We trust that we will hear from you soon so that your complaint can be dealt with promptly.

Kind regards
Medscheme Team