1 reviews | Active since Jun 2016
10 Work days and nothing done
I have been struggling with a system error from you since last Monday, I wrote an earlier Hello Peter report to which the wrong person phoned me, told me someone from provider will call, and here we are 6 days after that and no calls no emails. See here: https://www.hellopeter.com/medscheme/reviews/no-word-since-monday- **********
My problem now is that 90% of my income is directly affected by this error, I will not be able to pay rent this month, I am literally drinking meal replacement shakes because I do not have money for food. I hope you're proud of a company that starves its customers. I called today and after 20min of holding on I still am no closer to any resolution.
THIS IS ABSOLUTELY ATROCIOUS!!!!!
Good day Mr. du Plessis
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Medscheme Team
Good day Mr. du Plessis
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Medscheme Team