NM
Nadia M

1 reviews | Active since Jun 2011

22 Mar 2017, 09:12

1 month for feedback on Chronic FOR A BABY

<p>I have called numberous times and promised feedback, versus a TAT of 3-5 days, and a promised escalation, we still do not have feedback on a Chronic application which was motivated for by his Paed. I pay R9500 a month for medical aid.... this is blady ridiculous.</p>

0
Replies (2)
Medscheme
Medscheme's reply23 Mar 2017, 10:21
Official

Good day Nadia

Thank you for submitting a comment to us through Hello Peter.

This email serves to confirm that we have received your comment.

We, however, need further information, such as:

Medical aid number
Ref number
Agent you spoke to
ID number

We trust that we will hear from you soon so that your complaint can be dealt with promptly.

Kind regards
Medscheme Team

NM
Nadia M's update23 Mar 2017, 10:28
Reviewer Update

If you read my complaint, my id and medical aid number is listed. This is once again just Medscheme's staff's excuse to avoid work. If you need more information, CALL ME! There is no way I will be posting such information on a reply thats for the world to see