Poor Service | Failure to Refund Double Deduction

Membership Number: ***

On 1 February 2021 Polmed (Medscheme) made a double ( 2 x) deduction from my bank account.

This has caused 3 other debit orders to be returned due to insufficient funds (caused by Polmed).

I have sent several emails and complained on the chat app to Polmed (Medscheme). Today is 14 February 2021 (14 days later) and I have not been refunded,

I am a pensioner and the incompetence of Polmed (Medscheme) has caused me to suffer financially.

I suggest that all Polmed members push to get rid of Medscheme as a service provider / administrator, as they are clearly too *********** to provide a proper service as mandated.

I am really fed up with the double standards and incompetence of Medscheme.

NOTE: If your Polmed membership is not paid by the 3rd of the month, your membership is suspended until paid - double standards