Polmed

Woundcare services was approved by Polmed and the invoice for the services was submitted twice and on time. (the service provider and I both have proof of that) Polmed did not even acknowledge that they received the invoice. When the invoice was sent in again, Polmed rejected it because it was submitted too late. Both me and the service provider contacted Polmed (I have query number as proof) with proof of timeous submision. Polmed again did not even acknowledge this queries or reply to our mails. This is unacceptable and it is not the first time that I have to use other avenues to get Polmed to pay medical claims. If the service is approved, the claim is submitted in time, and the membeshipfees are paid up to date, there is NO excuse to not pay.