Ignored patient

I visited your pharmacy this afternoon around 13:20 and could not get any assistance, in fact I was completely ignored by one of your pharmacists who looked through me as she continued her personal catch with her friend from the shop next door to you. I understand the gentleman on the same shift as her could not attend to me at the time as he was busy with another patient/customer, and it was just two pharmacists on shift at the time. I'm raising this with you while I'm searching on which other governing bodies I can formally raise this with as this normalized treatment towards black patients while other races are always afforded superior treatment every time I'm there.