Unprofessional conduct in assistance

I have tried to call the call center to no avail as agents are working from home as so I believe from the answering machine which states so, I have sent out several emails to get assistance in activating my account with mediwallet to no avail as I since the 13/04/2020 have no received any feedback despite several attempts to contact mediwallet!

This is frustrating and highly unprofessional. I do not wish for my details to be used in any form or manner until I am assisted by you (mediwallet) with the relevant matter at hand of which I have been contacting you about. It is appalling as this is medical expense assistance and there is a lack of communication?

As any concerned consumer, I am upset, as after obtaining my personal details on your website I have had no worthy communication in assistance with the matter at hand of which I have shown patience and endurance awaiting atleast some form of communication.

Please do contact me asap. Thank you.