SN
Shanri N
1 reviews | Active since Jul 2023
15 Aug 2023, 10:23
Rude
No help at all when I ask that they check what's going on on my account. They just ended the conversation when my issue was not resolved. Website also no help as it kicks out the whole time and what I see isn't what they see.
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Replies (1)
Mediwallet's replyOfficial
16 Aug 2023, 09:10Hi Shanri
Thanks for getting in touch and for bringing this to our attention. We want to sincerely apologise for the inconvenience of this interaction!
We value having you as a loyal customer and don't want our customer to have such an experience with us. Our team is looking into this and a representative will be in direct contact with you to discuss.
Kind regards,The MediWallet Team
Thanks for getting in touch and for bringing this to our attention. We want to sincerely apologise for the inconvenience of this interaction!
We value having you as a loyal customer and don't want our customer to have such an experience with us. Our team is looking into this and a representative will be in direct contact with you to discuss.
Kind regards,The MediWallet Team
Mediwallet's reply16 Aug 2023, 09:10
Official
Hi Shanri
Thanks for getting in touch and for bringing this to our attention. We want to sincerely apologise for the inconvenience of this interaction!
We value having you as a loyal customer and don't want our customer to have such an experience with us. Our team is looking into this and a representative will be in direct contact with you to discuss.
Kind regards,The MediWallet Team
Thanks for getting in touch and for bringing this to our attention. We want to sincerely apologise for the inconvenience of this interaction!
We value having you as a loyal customer and don't want our customer to have such an experience with us. Our team is looking into this and a representative will be in direct contact with you to discuss.
Kind regards,The MediWallet Team