RV
Riaan V
1 reviews | Active since Jul 2011
25 Jun 2022, 06:47
Poor service
Its been over a week since I made a payment and they are not updating my account. Made multiple attempts to contact them, the only response is it takes 3 - 5 days. It has been far longer than that. Can not get them to look at it and fix the error.
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Replies (1)
Mediwallet's replyOfficial
29 Jun 2022, 17:00Hi Riaan
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We trust you are all sorted with your statement and your payment allocation.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We trust you are all sorted with your statement and your payment allocation.
Kind regards,The FeverTree Team
Mediwallet's reply29 Jun 2022, 17:00
Official
Hi Riaan
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We trust you are all sorted with your statement and your payment allocation.
Kind regards,The FeverTree Team
Thanks for getting in touch and for bringing this to our attention.
We want to sincerely apologise for the inconvenience, and the experience you've had.
We trust you are all sorted with your statement and your payment allocation.
Kind regards,The FeverTree Team