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wesley.schofield.friends wesley.schofield.friends

1 reviews | Active since May 2016

15 Jul 2020, 08:47

MEDIWALLET ONLY CARE ABOUT MONEY, NOT THEIR LOYAL CLIENTS

I have had an account with them since 2015 and paid every installment on time every time. Now with COVID-19 I missed one payment due to not having an income and I did email them prior to the date to advise them of this.

Now I check and no longer have an account with them.

That is how they treat long term, paying clients that never missed a payment for 5 years straight.

Well then, they can shove this account!

Be treated the way you treat your customers!

I will be very sure to let everyone I know on social media (which is a lot) and also tell the people in the streets that Mediwallet only care about themselves and not their clients.

0
Replies (1)
Mediwallet
Mediwallet's reply20 Jul 2020, 11:20
Official
Hi Wesley

We want to sincerely apologise for any inconvenience caused during this time. 

We will be in contact with you with the utmost urgency regarding your enquiry. 

Kind regards,
The MediWallet Team