CB
CJ B

1 reviews | Active since Oct 2012

30 Apr 2021, 10:58

Dont ever get an account with them.

Dont like writing reviews like this but the service is not the best and hope to get this resolved. I have settled my account in December 2020, since then my Credit record has not been updated. I have contacted the credit bureau and they asked for my close statement. I finally received it from Medi wallet after beggin endlessly, Sent it and now its still a waiting game, this was done longer than a month ago and still no clear answer from anyone.

UPDATE YOUR BUREAU ACCOUNT EVEN AFTER A CUSTOMER ACCOUNT IS PAID UP.

This is really starting to damage my life, the countless amount of properties i could not apply for because of this...

GET IT FIXED ASAP.... any more issue in my personal life because of this and ill take it further.

0
Replies (1)
Mediwallet
Mediwallet's reply05 May 2021, 11:22
Official
Hi CJ,

We want to sincerely apologise for the inconvenience. 

We will attend to this with the utmost urgency - will you please send us your details (enquiries @ mediwallet. co. za) in order for our team to follow-up on your account listing with the bureau? 

Kind regards, 
The MediWallet Team