AC
Anonymous C

1 reviews | Active since Sept 2020

11 Sept 2020, 06:48

Cancelled Account

Backing Mirandas post about her account being cancelled. The same happened to me, i have never missed a payment with them have been using them for the past 5 years and after asking for a increase my account get cancelled and i never used any of my rewards that they also just took. They don't even stick to their own terms and conditions in regards to cancelling ones account. I have also reported them to the NCR as they dont follow their own rules and do what they want. I was a loyal customer of theirs and this is how you get treated which is unacceptable!

0
Replies (3)
Mediwallet
Mediwallet's reply29 Sept 2020, 16:48
Official
Good day 

We want to sincerely apologise for any inconvenience caused - we value having you as a loyal customer.  

We are seeing to this with the utmost urgency. Please do not hesitate to contact us should there be anything else we can assist with.

Kind regards,The MediWallet Team 


AC
Anonymous C's update23 Oct 2020, 07:09
Reviewer Update
How can you be seeing to this if you dont have my details, who can i contact to sort this out.
Mediwallet
Mediwallet's reply23 Oct 2020, 09:48
Official
Good day

Please contact us on enquiries @ mediwallet .co.za and we will see to it urgently. 

Thanks

Kind regards, 
The MediWallet Team