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<p>So there I was on Sunday going to medi at raslouw. I explain to the woman that may I please have the generic form of my Dr's script, she agrees. Doesn't bother to explain that there are various types of the generic. Get home try take the medication, does not help and I'm sick the night and business day on Monday. I go back and explain that it's not the right meds as to what I usually take. I understand I might have made error BUT so did she. She should have double checked seeing as there are various kinds of the medication. Also on Sunday she was busy harping on about how Checkers has lower prices after I mentioned that the price seemed lower than normal... didn't bother to hear instead blabbered on about things that didn't affect me. Then she tells me I have an attitude. Meanwhile from a customer service perspective her attitude was JUST as bad if not worse. I buy bread and milk at that checkers but i'll be Damned before I ever buy anything else from that pharmacy. Pity cos everyone else I've ever death with there has always been a pleasure.</p>
Dear Ms Dhliwayo
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Centurion. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite Raslouw store. She will investigate and contact you as soon as possible.
Regards
Medirite team
Best regards,
Dear Ms Dhliwayo
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Centurion. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite Raslouw store. She will investigate and contact you as soon as possible.
Regards
Medirite team
Best regards,
Dear Ms Dhliwayo
Thank you very much for bringing this matter to our attention.
Again, please accept our sincere apology for the inconvenience caused at our Medirite store in Centurion.
After investigating this incident we noticed that we gave a generic to you as per your request. As there are at least seven generics to the item on the prescription, the assistant could not foresee that you wanted a specific generic.
We humbly apologise for the mishap and will correct it with your next repeat.
We will today also have interactions with our staff at this store with respect to customer service and professional interaction with all our customers and patients.
Regards
Medirite team
Regards
Medirite team
Best regards,
Dear Ms Dhliwayo
Thank you very much for bringing this matter to our attention.
Again, please accept our sincere apology for the inconvenience caused at our Medirite store in Centurion.
After investigating this incident we noticed that we gave a generic to you as per your request. As there are at least seven generics to the item on the prescription, the assistant could not foresee that you wanted a specific generic.
We humbly apologise for the mishap and will correct it with your next repeat.
We will today also have interactions with our staff at this store with respect to customer service and professional interaction with all our customers and patients.
Regards
Medirite team
Regards
Medirite team
Best regards,