HJ
Harry J

1 reviews | Active since Mar 2010

17 Mar 2016, 17:10

Very Arrogant

I am a Visitor in this area and needed some medication. I asked my Doctor in Johannesburg to fax me a prescription for my CHRONIC MEDICATION and I proceeded to Medirite at the South Coast Mall to have it filled.<br> The Pharmacist informed me that my Doctor must send the prescription to her . So I must now ask my Doctor to resend the prescription to her!!!. What absolute *******!!! This is completely unacceptable!!!. This is not the first time I have had problems with this particular Pharmacy. The last visit which was not so long ago they OVERCHARGED me on a item they had advertised on a so called special!!!!! When I queried this I was informed that they did not have the code for the special which at the time was Lockit 20mg . In fact every time<br> they have a special which they advertise the Pharmacist,s know nothing about it!!! This is false advertising.<br> All the Pharmacist,s at this branch have very BAD attitudes and they think they are doing you a great big favor by attending to you ,the customer/patient. They are a disgrace.

0
Replies (1)
Medirite Pharmacies
Medirite Pharmacies's reply23 Mar 2016, 09:33
Official
Hello harryj,

Thank you very much for bringing this matter to our attention.

Please accept our sincere apology for the inconvenience caused at our Medirite store. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.

Allow me to forward your complaint to our regional manager for the Medirite store. He/She will investigate and contact you as soon as possible.

Thank you