1 reviews | Active since Mar 2009
Unfair treatment of customers
Standing in a queue at Medirite Pharmacy, Bothasig waiting for service. Following all the rules, standing underneath the sign saying QUEUE HERE.and beside the other sign which says WAIT HERE TO BE CALLED. After what feels like an eternity, the man in front of me finally gets called to counter so I am next.<br> <br> The next minute a man walks up, BYPASSING THE QUEUE straight to the counter that is just opening up and starts talking to lady at counter. This is not fair! He didn't queue and has not been waiting for ages to be served! Surely the woman at the counter will tell him to join the back of the queue? oh no!! she proceeds to attend to the man.<br> <br> I walk up to the counter and ask \are we not supposed to wait over there? (pointing to the line) Must we not obey the signs and wait our turn?? Woman behind the counter is MAUREEN WILLIAMS who gives me a nasty look and with an attitude unbecoming of anyone in a front line position
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Bothasig. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
I will communicate this matter to the regional manager to resolve and improve
Thank you
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Bothasig. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
I will communicate this matter to the regional manager to resolve and improve
Thank you
