1 reviews | Active since Mar 2014
STAFF ATTITUDED
Good day
Last week friday i went to medirite parow centre to get my perscription filled. Im a regular customer and has always been satisfied with their services til lately. There was no one and i was the only customer at that time. I went to one of the counters to ask if i could be assisted and was told i had to go wait untill i was called by glynis
The fact that i was the only customer that time and had to wait till they were done with whatever they were busy with, and all this in my tea time. I work in a customer service enviroment and this type of attitude is unexceptable!!!
Instead of improving their customer services, they rather give customers attitude.
Im seriously thinking of telling everyone about the bad service and attitude staff at parow centre medirite gives to customers
Dear Zoey
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Parow. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Regards
Medirite Team
Dear Zoey
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Parow. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Regards
Medirite Team
Dear Zoey
Thank you once again for bringing this to our attention.
Our management has done the necessary investigations and have made contact with you.
You indicated that you were happy with the engagement with our management team.
We again want to apologise for the inconvenience and service experienced at our store. We have had the necessary discussions with the individual concerned and took appropriate action.
Please feel free to liaise and inform us again if you are not happy with our service. It is important that you as a valued customer feel comfortable to visit our pharmacy.
Thank you
Medirite team
Dear Zoey
Thank you once again for bringing this to our attention.
Our management has done the necessary investigations and have made contact with you.
You indicated that you were happy with the engagement with our management team.
We again want to apologise for the inconvenience and service experienced at our store. We have had the necessary discussions with the individual concerned and took appropriate action.
Please feel free to liaise and inform us again if you are not happy with our service. It is important that you as a valued customer feel comfortable to visit our pharmacy.
Thank you
Medirite team