SM
Stinelle M
1 reviews | Active since Mar 2011
18 Mar 2016, 12:06
Refused to give medication/incorrect claim
Hi,<br> <br> I send a email a while ago with regards to my Vusor that was claimed from my Savings and not chronic - but had NO RESPONSE.. CAN YOU PLEASE CORRECT THIS???<br> <br> Today my sister tried to get my Lendormin medication - the script expired, I said I will bring in the original script , but can I just fax it through for now - as I won't be able to get there before 6 and my medication is done. The pharmacist refused.<br> <br> Surely he can check on my history that this medication has been subscribed for me for a while.<br> <br> I have been a customer for a while now, but after today I think I will take my scripts somewhere else.
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Medirite Pharmacies's replyOfficial
23 Mar 2016, 09:49Hello stinelle,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Brackenfell. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Brackenfell. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you
Medirite Pharmacies's reply23 Mar 2016, 09:49
Official
Hello stinelle,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Brackenfell. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Brackenfell. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you