1 reviews | Active since Nov 2014
POOR SERVICE AT ITS BEST FROM MEDIRITE KOLLONADE BY (LERATO M)
I went to medirite in Montana on Saturday the 21st with my wife,when we got there there were only 2two pharmacists at the counters one was busy with a client onother just busy with paperwork behind the counter.We the went to the one who was just busy with paperwork behind the counter her name (Lerato M)greated her ,without greating back she just said just go and que up i am busy.There was no one on the que after a minute she pressed the button to call next to counter two.They had number 1 sticker on counter one and the next counter no sticker and counter three number 2 sticker whick is confusing ,my wife was then confused as to which counter to go to ,she then went to counter two without a sticker there was no one,meanwhile Lerato M who called was just staring at her not calling her as my wife was returnig back to the que then Lerato M at Kollonade decided to shout at my wife saying cant you see i have been calling you.I then decided to intervene and said you cant talk to a customer like that knowing very well that your counters are confusing and you have just send the very same customer to que up because you are busy and then she said i was fighting and she suggested i go to the next counter because she cant help me.Now is that how Medirite pharmacist train their employees to treat their customers.I am a very loyal customer to Medirite Pharmacy in Kollonade please do something about the poor service there because pharmacists there treat us like they are doing us favours which is wrong.I as a client should be treated like gold paper work can wait if its urgent tell your staff to go and do it in the office where customers cant see them.Teach them about the importance of a customer, make them aware customers pay their salaries ,without customers there is no bussiness.PLEASE DO SOMETHING
