fV
frederick V

1 reviews | Active since Nov 2015

23 Nov 2015, 17:39

not registering meds on cronic

Moved my cronic script from clicks to medirite/shoprite(brakpan) for convienence and cheaper meds received meds monthly now problem arrise of benefits exhausted only to found out they never put it on cronic used day to day

0
Replies (1)
Medirite Pharmacies
Medirite Pharmacies's reply28 Nov 2015, 14:32
Official
Hello fjviljoen,

Thank you very much for bringing this matter to our attention.

Please accept our sincere apology for the inconvenience caused at our Medirite store in Brakpan. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.

The regional manager has looked into the matter and have conveyed the necessary information through to you. At the same time, you medical aid scheme has requested that you and your doctor personally arrange for your medication to be approved on chronic.

Again, please accept our apologies for the inconvenience experienced.

Regards