1 reviews | Active since Aug 2015
Maria Pillay - unpleasant, unhelpful and difficult
I called for them to get our medication ready as we are going overseas next week, she said that she cannot give 1 of my medicines because it is a schedule 5 medication and we had collected our medication on the 22nd of July.<br> <br> The more I asked how I can overcome the problem the more she interrupts me and says she cannot give me the medication.<br> <br> Then she said I must get a letter from my dr and get my medication overseas, I said I cannot get it in the UK, she then said I must get a letter from my dr stipulating 3 of my medicines, I asked her to tell me which medicines my dr must list on the letter to which she rep**** my dr must list ALL my medicine otherwise she will not help me.<br> <br> She also told me we must come and collect the medicine next week, I told her we are going overseas next week, we live in Marquard in the Free State but she was just rude, unhelpful and plain difficult.<br> <br> I asked her for her Head Office's telephone number, she said she has not got it near her, she is also busy with a customer and that I must have the number as I previously complained about someone called \Archie". """
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Bloemfontein. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Bloemfontein. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
