NN
Ntombifuthi N
1 reviews | Active since Aug 2014
16 Feb 2016, 11:51
Bad service
I went to tender a prescription for my 2 year old....when i got to the pharmacists a male and female...i read out the prescription...the lady took it off my hands looked at it and said well sisi since u can read whats writen at no :2....they looked at each other and said the prescription is not valid and incomplete and asked if i had the doctors number....i got the doctor on the phone went back to the pharmacist....the lady refused to talk to him ...i walked off as i was walking away she shouted \next time tell that doctor to learn to write a proper prescription \"i left the shop feeling soo let down and WITHOUT my baby s meds"
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Medirite Pharmacies's replyOfficial
17 Feb 2016, 10:05Hello ntombi66,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store at Chris Hani. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store at Chris Hani. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Medirite Pharmacies's reply17 Feb 2016, 10:05
Official
Hello ntombi66,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store at Chris Hani. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store at Chris Hani. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
Allow me to forward your complaint to our regional manager for the Medirite store. She will investigate and contact you as soon as possible.